Information and obligations relating to the Law on Specified Commercial Transactions


Our conditions of sale set out below are subject to Japanese law and strictly comply with the Hamon e-commerce law.

NinjutsuShop directly from Japan is considered the "exporter" of its products internationally.

Any order from the buyer (you) legally considered as "the importer" supposes the consultation and the express acceptance of the general conditions detailed below:



1.1. Editor

You are currently logged into the "" website.



Site produced by "" and consisting in particular of the "Sale for export of traditional Japanese products & martial arts".

On "" you will find "All the essential equipment for the practice of Ninjutsu, Ninpo.

"NinjutsuShop": website accessible at the URL "", as well as sub-sites, mirror sites, portals and URL variations relating thereto.



The Site is open and free to all Internet users. Navigation on the Site implies acceptance by any Internet user of these general conditions. The simple connection to the Site will imply full and complete acceptance of these general conditions.

When registering on the Site, this acceptance will be confirmed by ticking the box corresponding to the following sentence: "I acknowledge having read and accepted the general conditions of service and use". The Internet user acknowledges by the same fact that he has read them fully and accepts them without restriction.

Ticking the aforementioned box will be deemed to have the same value as a handwritten signature on the part of the Internet user. The Internet user recognizes the proof value of the automatic registration systems of "NinjutsuShop" and, except for him to provide proof to the contrary, he waives the right to contest them in the event of a dispute.

These general conditions are applicable to relations between the parties to the exclusion of all other conditions, and in particular those of the Internet user.

Acceptance of these general conditions assumes on the part of Internet users that they have the necessary legal capacity for this, or failing that, that they have the authorization of a guardian or curator if they are unable , of their legal representative if they are minors, or that they hold a power of attorney if they are acting on behalf of a legal person.

You have the possibility of registering free of charge on a list of opposition to BLOCTEL telephone canvassing ( in order to no longer be canvassed by telephone by a professional with whom you have no current contractual relationship, in accordance with the law n°2014-344 of March 17, 2014 relating to consumption. Any consumer has the possibility to register for free on this list on the site



The purpose of the Site is the sale of Japanese Ninjutsu Products and the provision of Services.



5.1. Product Order

The order is finalized after the validation of mandatory steps.

In order to place an order, Internet users can select one or more products and add them to their basket.

Product availability is often indicated on the Site, in the description of each item. When their order is complete, they can access their basket to validate it by clicking on the button provided for this purpose.

The customer will have to fill in his billing and/or delivery address, select his choice of mode of transport and method of payment in order to be able to carry out the final validation of the order.

Once the payment has been made and the payment confirmed, the order will be validated, the customer will receive an automatic confirmation email. The sale will then be considered final.


5.1.2. Validation of the order by the Internet user

By consulting their basket, Internet users will be able to check the number and nature of the Products they have chosen and will be able to check their unit price, as well as their overall price. They will be able to remove one or more Products from their basket.

If their order suits them, Internet users can validate it. They will then access a form on which they can either enter their login details if they already have them, or register on the Site by completing the registration form with their personal information.


5.1.3. Payment by the Customer

As soon as they are connected or after they have fully completed the registration form, Customers will be invited to check or modify their delivery and billing details, then will be invited to make their payment by being redirected for this purpose. on the secure payment interface with the words "order with obligation to pay" or any similar formula.


5.1.4. Order Confirmation by ""

Once the payment has actually been received by "", the latter undertakes to acknowledge receipt to the Customer electronically, within a maximum of 24 hours. Within the same period, "" undertakes to send the Customer an e-mail summarizing the order and confirming the processing thereof, containing all the information relating thereto.


5.2. Service Order

The Customer may place an order for a Service by contacting "" directly at the contact details indicated in Article 1 of these general conditions. "" then sends a Quote to the Customer by email, fax or mail.



6.1. Price

The applicable prices are those displayed on the Site on the day of the order.

These prices may be changed at any time by "".

The prices displayed are only valid on the day of the order and have no effect for the future.

The prices indicated on the Site are understood to be in euros, all taxes included, excluding delivery costs, customs taxes and (VAT).

6.2. Payment method

The Customer can pay by check, bank transfer or credit card, Paypal, Stripe.

Credit card payments are made through secure transactions.

In the context of credit card payments, "" has no access to any data relating to the Customer's means of payment.

Payment is made directly to the bank.

In the event of payment by check or bank transfer, delivery times only begin to run from the date of receipt of payment by "".

6.3. Billing

"" will send or make available to the Customer an invoice electronically after each payment.

The Customer expressly agrees to receive invoices electronically.


6.4. Default of payment

The agreed payment dates may not be delayed for any reason whatsoever, including in the event of a dispute.

Any amount not paid on the due date will give rise, automatically and without formal notice, to the application of late payment penalties calculated on the basis of a rate equal to 3 times the legal interest rate, without this penalty affects the payment of the sums due in principal.

In addition, any delay in payment will result in the invoicing of the defaulting Customer of recovery costs in the amount of 40 euros, the immediate payment of all sums remaining due regardless of the agreed deadlines, plus an indemnity of 20% of the amount as a penalty clause, as well as the possibility of terminating the contract unilaterally at the fault of the Customer.


6.5. European import VAT payment regulations

From July 1, 2021, application of value added tax (VAT) on your purchases from a country outside the European Union or the overseas departments

6.5.1 Paying taxes and customs duties

VAT is recovered directly by the postal carrier of your choice at the time of delivery of your package, from the delivery person or online (depending on the origin of the goods).

6.6. Refusal to pay VAT and customs fees

Any order placed on may be subject to the payment of VAT, any taxes and customs duties in the country of delivery.

These additional costs payable by the customer are not our responsibility. The VAT is to be paid directly to the carrier.


The post office

Please note that does not accept package returns for the reason of the customer's refusal to pay VAT and customs fees.
6.7. Return of parcels for breach of obligations

In the case of packages returned for the reason of refusal of VAT and customs fees, reshipping costs payable by the customer will be claimed.

If the customer fails to pay the reshipping costs within 14 days, the refund will be refused and the goods will be put back on sale.

For more details on customs regulations on the calculation and payment of taxes, please consult the official French customs website.

Purchases outside the European Union

Calculation of duties and taxes on purchases abroad

6.5. Retention of title

The Products sold remain the property of "" until full payment of their price, in accordance with this retention of title clause.


7.1. Customer service

The Site's customer service is accessible outside public holidays from "Monday to Friday" from "9 a.m. to 5 p.m." (taking into account the 7-hour time difference between France and Japan) by e-mail to: "NinjutsuShop@gmail .com” or via the contact tab of the site or by post to the address indicated in article 1 of these general conditions.


7.2.1. Conditions for exercising the right of withdrawal

In accordance with the legislation in force with regard to distance selling, the Customer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or to pay penalties, with the exception, where applicable , return costs.

The period mentioned in the preceding paragraph runs from either the day on which the distance contract is concluded for contracts relating to the supply of a service and/or the supply of digital content not supplied on a medium material, or from the receipt of the goods by the Customer or a third party, other than the carrier, designated by him, for contracts for the sale of goods and contracts for the provision of services including the delivery of goods.

In the case of an order relating to several goods delivered separately or in the case of an order for a good made up of lots or multiple parts whose delivery is staggered over a defined period, the period runs from receipt of the last good or lot or of the last piece. For contracts providing for the regular delivery of goods during a defined period, the period runs from the receipt of the first good.

When the fourteen-day period expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the next working day.

The decision to withdraw must be notified to "" at the contact details indicated in article 1 of these general conditions by means of an unambiguous declaration. The Customer has, for example, the possibility of using the standard form provided at the end of these general conditions. In any case, "" will send the Customer an acknowledgment of receipt of said withdrawal by email as soon as possible.


7.2.2. Effects of the right of withdrawal

The Customer returns or returns the products to the professional or to any person designated by the latter, without undue delay and, at the latest, within fourteen days of the communication of his decision to withdraw.

When the right of withdrawal is exercised, the professional is required to reimburse the Customer for all sums paid, as soon as possible and at the latest within fourteen days of the date on which this right was exercised. Where applicable, the professional may defer reimbursement until the Products are recovered or until the Customer has provided proof of the shipment of the Products, whichever comes first. Beyond that, the sum due is, by operation of law, productive of interest at the legal rate in force, as specified in article L. 121-21-4 of the Consumer Code.

Where applicable, the professional makes the reimbursement using the same means of payment as that used by the Client for the initial transaction, unless the Client expressly agrees to the use of another means of payment and insofar as the reimbursement does not incur any costs for the Customer. However, the professional is not required to reimburse the additional costs if the Customer has expressly chosen a more expensive delivery method than the standard delivery method offered.

The direct costs of returning the Product are the responsibility of the Customer. These costs are estimated at an amount equal to the delivery costs stipulated on the invoice or delivery slip.

The Customer's liability is only engaged with regard to the depreciation of the Product resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of this Product.

The conditions, deadlines and procedures for exercising the right of withdrawal are set out in the standard form provided at the end of these general conditions.


7.2.3. Exclusions from the right of withdrawal

The right of withdrawal does not apply, in particular, to contracts:

all bespoke and personalized products

the sale products mentioned (Return not accepted. Product neither exchanged nor refunded)

7.3. Termination of the contract on the Customer's initiative

The Consumer Customer may terminate the contract by registered letter with acknowledgment of receipt if the delivery date of the goods is exceeded by more than seven days. The Customer will then be reimbursed for the sums incurred by him when placing the order.

This clause is not intended to apply if the delay in delivery is due to a case of force majeure. In such a case, the Customer undertakes not to take legal action against "" and waives the right to avail himself of the resolution of the sale provided for in this article.


7.4.1. Guarantee against apparent defects and faults

It is the Customer's responsibility to check that the Products are in good condition at the time of delivery. This verification must in particular relate to the quality, quantities and references of the Products as well as their conformity with the order. No complaint will be taken into account after a period of three days from delivery. In any case, any complaint concerning the delivered parcels will only be taken into account if the Customer having the quality of merchant has expressed reservations to the carrier in accordance with articles L. 133-3 and following of the Commercial Code.


7.4.2. Warranty against defects and hidden defects Legal guarantees

Customers have a legal guarantee of correct delivery (article 1604 of the Civil Code), a legal guarantee against hidden defects (articles 1641 et seq. of the Civil Code) and a security guarantee (articles 1386-1 et seq. of the Civil Code).

Customers who are consumers also have a legal guarantee of conformity (articles L. 211-1 et s. Consumer Code). Return

In order to implement the warranty, it is the Customer's responsibility to return the product to the address of the headquarters of "", accompanied by an explanatory letter requesting either repair, exchange or refund.

The costs of returning the Product remain the responsibility of the Customer, except for consumer Customers implementing the guarantee of conformity of articles L. 211-1 and s. Consumer Code.



8.1. Creation of personal space

The creation of a personal space is an essential prerequisite for any order from an Internet user on the Site. To this end, the Internet user will be asked to provide a certain amount of personal information. Some of this information is deemed essential for the creation of the personal space. The refusal by an Internet user to provide said information will have the effect of preventing the creation of the personal space as well as, incidentally, the validation of the order.

When creating the personal space, the Internet user is asked to choose a password. This password constitutes the guarantee of the confidentiality of the information contained in the personal space. The Internet user is therefore prohibited from transmitting it or communicating it to a third party. Otherwise, "" cannot be held responsible for unauthorized access to the personal space of an Internet user.

The Customer undertakes to regularly check the data concerning him and to proceed online, from his personal space, to the necessary updates and modifications.


8.2. Content of the personal space


8.2.1. Generality

The personal space allows the Customer to consult and follow all his orders made on the Site.

The pages relating to personal spaces are freely printable by the account holder in question, but do not constitute admissible evidence in a Japanese court. They have only an informative character intended to ensure an effective management of its orders by the Customer.

"" undertakes to securely store all contractual elements whose storage is required by law or regulation in force.


8.2.2. Customer Contributions

Customers are offered the ability to contribute to the content of the Site by posting comments on their use of the Products and Services and their relationship with "".

Comments must be made in French. They will be subject to validation by "" or its team of moderators.

By clicking on the "Validate" tab, in order to publish his comment, the Customer grants a non-exclusive copyright license free of charge to "" relating to said comment. As such, the Customer authorizes "" to communicate to the public online, in whole or in part, his comment on the Site, the newsletters of "" and the sites of the partners of "". The Customer authorizes "" to reproduce his comment for the purpose of communicating it to the public online and to produce communication and promotional materials for the Site. The Customer authorizes "" to translate his comment into any language for the purpose of communicating it to the public online and to reproduce it on its commercial and promotional materials. The right of adaptation also includes the right to make the modifications technically necessary for the exploitation of the commentary in other formats. This license is granted for commercial and advertising use. It is granted for the entire duration of the rights, for use in France and abroad.

The Customer declares to have the intellectual property and the necessary authorizations to proceed with the publication of his comment. The Customer undertakes to intervene on any request from "" to any instance brought against the latter as a result of his comment and to guarantee him any costs and convictions pronounced against him as a result, including any attorney fees.


8.3. Deletion of personal space

"" reserves the right to delete the account of any Customer who violates these general conditions, in particular when the Customer provides inaccurate, incomplete, misleading or fraudulent information, as well as when the personal space of a Customer is been inactive for at least a year. Said deletion will not be likely to constitute a fault of "" or damage for the excluded Customer, who will not be able to claim any compensation as a result.

This exclusion is without prejudice to the possibility, for "", to undertake legal proceedings against the Customer, when the facts have justified it.


9.1. Shipping cost

Delivery costs depend on the country of receipt, the total weight of the package and the shipping method EMS, E packet, DHL (economy or express).

This information will, in any case, be indicated to the Customer after the validation of his basket.

To obtain further information, it will be up to the Customer to contact customer service.

The delivery costs indicated on the Site are understood to be in euros including tax.

(excluding customs fees and import VAT tax of 20% required by EU since July 1, 2021)

9.2. Order processing time

According to our schedule, provisions and excluding Japanese public holidays, order processing time is approximately 24 hours minimum to 96 hours maximum

(but it happens in the case of the available stock of our antique kimono, haori, yukata ... that the delivery is made the same day after validation and confirmation of the order and payment)

9.3. Delivery time

Information given for information only, orders are delivered according to the delivery method selected by the customer at the time of purchase. The time is "4 to 10 days" working days from the perfect receipt of the price by "" .

9.3.1 Delivery method unavailable and/or unsuitable reserves the right to modify the customer's choice of the shipping method selected and not authorized, in the exceptional case where the total weight of the products of the order exceeds the maximum authorized weight of 2Kg (E packet) In In this case, the sending of all the products constituting the customer's order will be made in several packages of 2kg max and may exceptionally be sent by Express service. (Service reserved for our loyal and friendly customers)

9.4. Damaged package

In the event of delivery of a package that is clearly and visibly damaged by the carrier, it is up to the Customer to refuse it in order to benefit from the guarantee offered by the carrier. The Customer must also inform the seller without delay, so that a new package is prepared for him, then shipped upon receipt of the damaged package in return. In such a case, the delivery times indicated above in these general conditions will no longer apply.



10.1. Optional nature of the provision of data

Internet users are free to provide personal information about themselves. The provision of personal information is not essential for navigation on the Site.


10.2. Mandatory provision of data for registration

On the other hand, registration on this Site implies the collection by "" of a certain amount of personal information concerning Internet users. Internet users who do not wish to provide the information necessary for registration will not be able to place an order on this Site.


10.3. Compliance with the purpose of collecting personal data

The personal data collected is subject to computer processing and is exclusively reserved for "NinjutsuShop".

The data collected is necessary for the proper administration of the Site, as well as for the respect of its contractual obligations by "".

This data is kept by "" in this sole capacity. "" undertakes not to use them in any other context or to transmit them to third parties, except with the express consent of the Internet users or in cases provided for by law. The personal data collected is not subject to any transfer abroad.


10.4. Right of access, rectification and opposition

The contact details of all Internet users registered on this Site are saved for a period of 1 year, a reasonable period necessary for the proper administration of the Site and normal use of the data. These data are kept under secure conditions, according to current technical means, in compliance with the provisions of the Data Protection Act of January 6, 1978.

In accordance with the latter, Internet users have the right to oppose, query, access and rectify the data they have provided. To do this, they just need to make a request to "", by sending it to the following email address: "", or by post to the address of the headquarters of "” referred to in Section 1 of these Terms and Conditions.



11.1. Cookies

11.1.1. Purpose of setting cookies

In order to allow all Internet users an optimal navigation on this Site as well as a better functioning of the various interfaces and applications, "" may proceed to the implementation of a cookie on the Internet user's computer station.


11.1.2. Purpose of cookies

Cookies make it possible to store information relating to navigation on the Site (date, page, times), as well as any data entered by Internet users during their visit (searches, login, email, password). These cookies are intended to be kept on the Internet user's computer for a variable period of up to, and may be read and used by "" during a subsequent visit by the Internet user to this Site. .


11.1.3. Faculty of opposition of the Internet user to the installation of cookies

The Internet user has the possibility of blocking, modifying the retention period, or deleting these cookies via the interface of his browser (generally: tools or options / privacy or confidentiality). In such a case, navigation on this Site will not be optimized. If the systematic deactivation of cookies on the Internet user's browser prevents him from using certain Services, this malfunction can in no way constitute damage for the Internet user who cannot claim any compensation as a result.


11.1.4. Deletion of installed cookies

Internet users also have the possibility of deleting the cookies installed on their computer, by going to the menu of their browser provided for this purpose (generally, tools or options / privacy or confidentiality). Such an action causes Internet users to lose the benefit provided by cookies.


11.2. IP addresses


11.2.1. Definition and collection of IP addresses

The IP address corresponds to a series of numbers separated by dots allowing the unique identification of a computer on the Internet network. "" reserves the right to collect the public IP address of all Internet users. The collection of this IP address will be done anonymously. The IP address of Internet users will be kept for the period required by law.


11.2.2. Disclosure of IP addresses

"" must communicate all personal data relating to an Internet user to the Police upon judicial requisition or to any person upon judicial decision. The IP address may be reconciled with the effective identity of the Internet user in the event of communication of this information by an Internet service provider.


12.1. Nature of "" Obligations

"" undertakes to take the necessary care and diligence to supply quality Products and/or Services in accordance with the specifications of these General Conditions and, where applicable, of the Quotation.


12.2. Force majeure - Customer's fault

"" will not be held liable in the event of force majeure or fault of the Customer, as defined in this article:


12.2.1. force majeure

Within the meaning of these general conditions, will be considered as a case of force majeure opposable to the Customer any impediment, limitation or disturbance of the Service due to fire, epidemic, explosion, earthquake, fluctuations in the bandwidth, failure attributable to the access provider, failure of transmission networks, collapse of installations, illicit or fraudulent use of passwords, codes or references provided to the Customer, computer hacking, a fault security attributable to the host of the Site or to the developers, flood, power failure, war, embargo, law, injunction, request or requirement of any government, requisition, strike, boycott, or other circumstances beyond the reasonable control of "".

In such circumstances, "" The order is finalized after the validation of 5 steps "will be exempted from the performance of its obligations within the limit of this impediment, limitation or inconvenience.


12.2.2. Client's fault

Within the meaning of these General Conditions, will be considered as a fault of the Customer opposable to the latter any misuse of the Service, fault, negligence, omission or failure on his part or that of his employees, non-compliance with the advice given by "NinjutsuShop .com" on its Site, any unlawful disclosure or use of the Customer's password, codes and references, as well as the provision of incorrect information or the failure to update such information in its personal space. Will also be considered as a fault of the Customer the implementation of any technical process, such as robots, or automatic requests, the implementation of which would contravene the letter or the spirit of these general conditions of sale.


12.3. Technical issues - Hyperlinks

In the event of impossibility of access to the Site, due to technical problems of any kind, the Customer cannot claim damages and cannot claim any compensation. The unavailability, even prolonged and without any time limit, of one or more online services, cannot constitute a prejudice for the Customers and cannot in any way give rise to the granting of damages from “”.

The hypertext links on the Site may refer to other websites. The responsibility of "NinjutsuShop" cannot be engaged if the content of these sites contravenes the legislation in force. Similarly, "NinjutsuShop" cannot be held liable if the Internet user's visit to one of these sites causes him harm.

In the current state of the art, the rendering of the representations of the Products offered for sale on this Site, particularly in terms of colors or shapes, may vary significantly from one computer station to another or differ from reality depending on the quality of the graphic accessories and the screen or according to the resolution of the display. These variations and differences can in no way be attributed to "NinjutsuShop" which can in no way be held liable for this fact.


12.4. Damages payable by "NinjutsuShop"

In the absence of legal or regulatory provisions to the contrary, the liability of "NinjutsuShop" is limited to the direct, personal and certain damage suffered by the Customer and linked to the failure in question. "NinjutsuShop" can in no way be held liable for consequential damages such as, in particular, loss of data, commercial damage, loss of orders, damage to brand image, commercial disturbances and loss of profits or of customers. Similarly and within the same limits, the amount of damages charged to "NinjutsuShop" may not in any event exceed the price of the Product and/or the Service ordered.


12.5. Liability as host

The data, in particular comments, published on the Site by the Customer are under his own responsibility.

In this context, "NinjutsuShop" will benefit from the status of data host within the meaning of article 6-I-2 of the Law for confidence in the digital economy of June 21, 2004. In accordance with paragraph 3 of the same article, "NinjutsuShop" shall not be held civilly or criminally liable for such comments unless, upon becoming aware of the illegal activity or information, it acted promptly to remove this information or make it impossible to access it.



The contents of the Site (texts, images, diagrams, structure, database, software...), property of "NinjutsuShop", are protected by copyright and database law. Any representation, reproduction, translation, adaptation or transformation, in whole or in part, carried out illegally and without the consent of "NinjutsuShop" or its successors or assigns constitutes a violation of Books I and III of the Intellectual Property Code and will be liable give rise to legal proceedings for infringement. The content published on the Site is for information purposes only, without guarantee of accuracy. "NinjutsuShop" can in no way be held responsible for any omission, inaccuracy or error contained in this information and which would be the cause of direct or indirect damage caused to the Internet user.



14.1. Applicable right

These general conditions are subject to the application of Japanese law.


14.2. Changes to these Terms and Conditions

These Terms and Conditions may be amended by "NinjutsuShop" at any time. The general conditions applicable to the Customer are those in force on the day of his order or his connection to this Site, any new connection to the personal space entailing acceptance, where applicable, of the new general conditions.


14.3. Amicable settlement of disputes

Except for provisions of public order, any disputes that may arise in connection with the execution of these general conditions must, before any legal action, be submitted to the discretion of "NinjutsuShop" with a view to an amicable settlement.


14.4. Wholeness

The nullity of one of the clauses of this contract will not entail the nullity of the other clauses of the contract or of the contract as a whole, which will retain their full effect and scope. In such a case, the parties must, as far as possible, replace the canceled stipulation with a valid stipulation corresponding to the spirit and the object of these presents.


14.5. Non-waiver

The lack of exercise by "" of the rights granted to it herein shall in no way be interpreted as a waiver to assert said rights.


14.6. Languages ​​of these general conditions

These general terms and conditions are offered in French and English.


14.7. Unfair terms

The stipulations of these general conditions apply subject to compliance with the mandatory provisions of the Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.





In the event of distance selling, as defined by article L. 121-16 of the Consumer Code, within fourteen days, including public holidays, from the order or the commitment to purchase, the Customer has the right to waive it by registered letter with acknowledgment of receipt. If this period normally expires on a Saturday, a Sunday or a holiday or non-working day, it is extended until the first following working day.

Any clause of the contract by which the customer gives up his right to renounce his order or his purchase commitment is null and void. This article does not apply to contracts entered into under the conditions set out in article L. 121-16-1.Terms of sales

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